Frequently asked Questions

• We're Here to Help UpdatedMarch 24, 2026 00:25
• Whole Home Wi-Fi UpdatedSeptember 17, 2024 02:43
• Changing your WiFi Name/Password UpdatedSeptember 17, 2024 02:43
• Connection Dropping Out UpdatedSeptember 17, 2024 02:43
• Connection Offline UpdatedSeptember 17, 2024 02:43
• Gaming on a Lightwire Rural Connection UpdatedSeptember 17, 2024 04:08
• Parental Controls UpdatedSeptember 17, 2024 02:43
• Running a Speedtest UpdatedSeptember 17, 2024 02:52
• Setting up your connection for the first time UpdatedMay 13, 2025 22:13
• Slow Speeds UpdatedSeptember 17, 2024 02:43
• Understanding Your Data Usage UpdatedSeptember 17, 2024 02:43
• What do the lights on my router mean? UpdatedSeptember 17, 2024 02:43
• What speeds can I expect? UpdatedSeptember 17, 2024 02:43
• WiFi has "Weak Security" notice UpdatedSeptember 17, 2024 02:43