Knowledge base

Knowledge base

What are your operating hours?

Technical Support
Our Technical Support team is available to assist you Monday through Friday from 8:00 am to 7:00 pm, and on weekends from 9:00 am to 5:00 pm.
Rural Sales Team
If you have questions about your account, our dedicated Rural Sales team is ready to help you Monday through Friday from 8:30 am to 5:00 pm.
Contacting Us After Hours
If you need to reach us outside of our business hours, please feel free to send an email to support@lightwire.co.nz for technical assistance or sales@lightwire.co.nz for account inquiries. We will respond to your message during our regular business hours.
Business Team
Lightwire has an amazing business team who can help you with your wholesale Internet & Voice requirements. You can check out more about Lightwire Business here - https://www.lightwirebusiness.com/

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