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Invoices: You’ll get your invoice on the first working day of each month, with payment due by the 20th.
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Direct Debits: These are processed on the 10th of every month. If the 10th falls on a weekend, the payment will be made the next business day.
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Recurring Credit Card Payments: These come out on the 20th of the month. If that lands on a weekend, they’ll be processed the next business day.
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Refunds: If your account is in credit and you’d like a refund, just send us an email with the amount. We process refunds twice a month – mid-month and at the end.
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Statements: Need an activity statement? Drop us a line at sales@lightwire.co.nz with the time period, and we’ll send it your way.
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Transaction history: Need your transaction history from the last financial year? Drop us a line at sales@lightwire.co.nz and we’ll send it your way
- Past Invoices: If you need any previous invoices, reach out to our customer care team at sales@lightwire.co.nz, and we’ll help you out.
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