Frequently Asked Questions
- ★ Can I pay my account by Direct Debit?
- ★ How do I pay my bill?
- How do I check for outages / network status?
- I'm moving house
- How do I cancel my service?
- I got an overdue charge, why?
- Can I setup a weekly/fortnightly automatic payments
- I cannot pay this months account
- I have been sent to Debt Collection
- How to transfer account to another person?
- Can I pay my account by Credit Card?
- My first invoice is for two months, why?
- How to change/update account details
- What will my invoice look like if I change my plan in the middle of the month?
- Can I get printed invoices?
