Frequently Asked Questions
- Where has my data gone?
- Understanding your Invoice
- I'm moving soon, what should I do about my internet?
- I’m moving and my new house is not in coverage.
- How come I didn't receive a data usage email?
- Can you text me the data overage notification?
- Lightwire Prepay Service Shutdown - January 1 2021
- What are your account fees?
- Can I setup a weekly/fortnightly automatic payments
- I cannot pay this months account
- I have been sent to Debt Collection
- Can I pay my account by Direct Debit?
- How do I pay my bill?