How do I check for outages / network status?

Information about planned maintenance and outages, as well as unplanned incidents, will be available at: Affected customers would be issued with emails and text messages, using the details we have on record.

For larger incidents affecting a number of services, we may publish information on our Facebook and Twitter pages.

If you are having issues with your internet connection, please see this article about first doing some basic diagnostics: My internet is not working what can I do?

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