What is the range on the router you provided me?

The intent is that this covers the immediate area around the wireless router, but you should be able to access it in the room next to where it's installed. If you find the range isn't good enough, you are welcome to consult with an IT person and install higher grade wireless gear to suit your requirements.

One of our customer care team members can supply the necessary username and password credentials if you choose to use your own equipment. It is important to note that if you do choose to use your own equipment, we are unable to support this and you may need assistance from your IT person should something ever go wrong with the equipment.


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