If you require your phone line for medical reasons, we recommend that you retain a phone service over the copper line with your current provider. Due to the nature of how the Lightwire Rural service is built, we cannot guarantee 100% up-time for Lightwire Voice and prefer not to put you at any risk.
If you are running a business in a rural area, Lightwire Voice can be a great option for affordability and value for money. It is important to note however that the Lightwire Voice service runs over the Rural Wireless network and is therefore susceptible to issues that a physical copper service is not. If you need absolute assurance that your phone line will work at all times, you may want to opt for a physical phone service over the copper line with another provider.